Contact

Contact.

Section 01

Editorial desk

Reach our editorial desk at [email protected]. Response within 24 hours on weekdays.

The editorial desk responds to all genuine inquiries within five business days. The desk reads every email and tries to respond with a useful answer, not a template. If your inquiry is about a specific guide, include the URL of the guide in your email so we can route it to the right analyst.

The desk does not respond to gambling advice requests. If you are looking for tips on which player to pick in a contest, the site publishes the answer on the fantasy tips hub. The desk also does not respond to SEO link-exchange requests; the site does not exchange links.

Response time SLAs

Editorial inquiries — 5 business days
Methodology questions — 3 business days
Press inquiries — 2 business days
Compliance inquiries — 1 business day
Customer support for the companion app — handled inside the app

Response time SLAs

Editorial inquiries — 5 business days
Methodology questions — 3 business days
Press inquiries — 2 business days
Compliance inquiries — 1 business day
Customer support for the companion app — handled inside the app

The desk also operates a weekly digest that summarises the latest squad changes, injury news and captain picks for the upcoming IPL matches. Subscribers receive the digest every Monday at 9am IST. The digest is free and the unsubscribe link is in every email. Sign-up is via the contact page.

If you are a researcher or academic working on the Indian fantasy market, the desk can provide anonymised, aggregated data on player form, venue biases and captaincy outcomes. Send a request via the contact form with your affiliation and the specific data you need. The desk responds within 5 business days.

What the desk does not do

The desk does not provide gambling advice — visit the responsible play hub.
The desk does not run contests — contests are operated by the companion app.
The desk does not accept payment for editorial coverage — see the affiliate disclosure.
The desk does not exchange links for SEO — the site does not participate in link exchanges.

Section 02

Compliance & disclosures

For compliance queries, write to [email protected].

For editorial corrections, please include the URL of the page, the specific claim and the source you would like us to cite. The desk reviews every correction request and updates the page within 48 hours if the correction is verified.

For methodology questions, the desk prefers a specific question about a specific input or weight. Generic "how does your model work" emails are answered with a link to the methodology page; specific "why is venue weighted 0.22 in 2026" emails are answered with a paragraph explanation.

When sending a correction request, please include the exact URL, the specific claim in question, and the primary source you would like us to cite. The desk treats every correction request as a learning opportunity and updates the page within 48 hours when the correction is verified. The desk also publishes the correction log on the methodology page.

Methodology questions that go beyond the published methodology page are answered with a 2-3 paragraph explanation. The desk prefers specific questions ("why is venue weighted 0.22 in 2026?") to general ones ("how does your model work?"). The full methodology is the answer to the general question; the desk responds to specific questions with reasoning that is not on the page.

Section 03

Press & media

Press and media enquiries: [email protected].

Press inquiries should be sent to the press email with "PRESS" in the subject line. The desk responds within 2 business days. The desk can provide background briefings on the Indian fantasy market, on the IPL's data ecosystem and on the editorial methodology.

The desk does not provide exclusive previews of guides. The site's editorial calendar is published on the blog page. Press can quote any guide after publication with attribution to IPL Super Contest.

Press inquiries are handled by the editorial desk's press lead. The press lead is the same person who reviews every guide before publication. Press can request background briefings, expert commentary on IPL or fantasy-cricket topics, or advance copies of guides (subject to a 48-hour embargo).

The press lead is also the contact for podcast and broadcast interview requests. The desk has done interviews with print, digital and broadcast outlets in India, the UK and the US. Interview requests are typically accommodated within 2 weeks.

Section 04

Responsible play support

If you have a question about responsible play or self-exclusion, the responsible play hub lists the helplines and in-app tools.

For app-related issues — KYC, withdrawal, contest entry, team builder — please use the in-app help section. The app's support team responds within 24 hours and can resolve most issues without escalation. The in-app help section is faster than email for app-related issues.

For state-eligibility questions, the responsible play hub lists the current map. The desk updates the map within 24 hours of any regulatory change. For KYC issues, the in-app help section is the fastest route.

For KYC issues — PAN mismatch, Aadhaar verification failure, bank account rejection — the in-app help section routes directly to the KYC team. The KYC team operates 12 hours a day, 7 days a week. The team responds within 4 hours during business hours and within 12 hours outside business hours.

For withdrawal issues — delayed IMPS, failed UPI, missing credits — the in-app help section routes directly to the payments team. The payments team responds within 1 hour during business hours. Bank-side delays are outside the platform's control; the payments team will provide a transaction ID for you to escalate with your bank.

Section 05

Mailing address

Editorial office · Gurugram, Haryana · India.

Compliance inquiries — particularly around state eligibility, age verification, KYC and responsible play — are routed to the compliance reviewer directly. The reviewer responds within 1 business day. The reviewer is the same person who signs off on the site's responsible play guides.

The desk does not provide legal advice. The desk provides general information about Indian gaming law and the site's editorial position. For specific legal advice, consult a qualified lawyer in your jurisdiction.

Compliance inquiries include any question about state eligibility, age verification, KYC requirements, responsible play tools, self-exclusion or helpline access. The compliance reviewer responds within 1 business day. The compliance reviewer is a qualified lawyer with experience in Indian gaming law and is independent of the editorial desk.

For urgent compliance concerns — for example, if you have self-excluded and the platform is not honouring the exclusion — the compliance reviewer can be reached directly via the compliance email. The reviewer escalates urgent concerns to the platform's compliance team within 1 hour.

Section 06

More from IPL Super Contest

Visit the IPL Super Contest editorial library for the latest fantasy-cricket guides, picks, points tables and live scoreboards. Every guide is updated after every IPL match.

You can also reach the desk via the social channels listed in the footer of every page — Telegram, YouTube, X, Instagram, Facebook, WhatsApp and RSS. The desk monitors the social channels during business hours.

The fastest channel for editorial inquiries is email. The fastest channel for app issues is the in-app help section. The fastest channel for compliance inquiries is the compliance email.

Social channels are monitored during business hours (Monday-Friday, 10am-7pm IST). The desk responds to direct messages on Telegram, X and Instagram within 4 hours during business hours. WhatsApp messages are responded to within 8 hours. YouTube comments are reviewed weekly.

The RSS feed carries every guide and every blog post. The feed is the fastest way to track new content without subscribing to the email digest. The feed URL is in the footer of every page.

Section 07

More from IPL Super Contest

Visit the IPL Super Contest editorial library for the latest fantasy-cricket guides, picks, points tables and live scoreboards. Every guide is updated after every IPL match.

Mailing address (for legal correspondence only) — IPL Super Contest editorial desk, registered office. The registered office is not a customer-facing location; please use email for all routine inquiries.

The desk's office hours are Monday-Friday, 10am-7pm IST. Emails received outside office hours are responded to on the next business day. The desk is closed on Indian national holidays.

Before you contact us

For app issues, use the in-app help section first.
For methodology questions, read the methodology page first.
For state eligibility, read the responsible play hub first.
For tips, read the fantasy tips hub first.

The desk's office hours are Monday-Friday, 10am-7pm IST. Emails received outside office hours are responded to on the next business day. The desk is closed on Indian national holidays.

Before you contact us

For app issues, use the in-app help section first.
For methodology questions, read the methodology page first.
For state eligibility, read the responsible play hub first.
For tips, read the fantasy tips hub first.

The desk's mailing address is provided for legal correspondence only. Routine inquiries should use email. Legal notices should be sent via registered post to the address on the contact page and should be copied to the desk via the legal email.

For visiting the office in person, please schedule via the contact form at least 48 hours in advance. The office is not a customer-facing location; walk-in inquiries are not accepted. The office is closed on Indian national holidays.